Services – All you need at your local branch

At every Electric Center you will find a welcoming approach and our 5 Core services:

STOCK

  • Comprehensive stock range 'on the shelf'
  • Major brand name manufacturers products to meet specifications
  • Specialist franchised lines
  • Electric Center's value added Acel own brand range, which offers the optimum choice of price and quailty on a wide range of electrical equipment
  • Special rapid request order facility for unusual lines and special requests

LOCAL

  • Nationwide coverage via 90+ branches
  • Conveniently located branches
  • Understanding of the local area and business
  • Products selected for local preferences and traditions
  • A 'good neighbour' contributing to the local community

SERVICE

  • Trade counter sales service
  • Product displays and Information point
  • Reliable delivery to your premises or to site
  • "Call and collect" service
  • Responsive service, reacting to emergencies
  • Special offers, promotions and incentives
  • Specialist lamp sourcing
  • Specialist control gear sourcing
  • Engraving solutions
  • Automatic online access for every trade account customer

PEOPLE

  • A positive, professional and friendly approach
  • Help and advice
  • Specialist technical support through Electric Center specialists or priority response from manufacturers
  • Empowered local managers able to make decisions
  • A "can do" attitude to solving problems
  • Quick response to pricing enquiries and quotations

SYSTEMS

  • Easy to use simple systems
  • Individual terms and credit limits
  • Rapid settlement of queries
  • Priced advice notes
  • Consolidated invoices
  • Electronic ordering and invoicing solutions
  • Use of customer part numbers
  • Kit building
  • Web based services and e-commerce options

It all adds up to something different and special at your local Electric branch, so why not try us today. You'll be surprised at how much extra we can offer.